TERMS & CONDITIONS
Welcome to zafrins.com. Before placing an order please read & the terms & conditions carefully. Please note that SaRa Lifestyle Ltd. reserves all the rights to change the terms & conditions and it can be changed anytime.
PRODUCT AVAILABILITY
We are cordially giving you the information that our featured items have limited quantities. Most of the products displayed on our website are also available at all our outlets till products are in stock. Because of the limited availability, the nature of production, technical issues, stock cannot be updated automatically. Due to all these reasons, we currently do not have the opportunity to automatically update our stock, but we are working on developing automatic stock updates. At this moment we are updating stock manually in a specific timely manner. In such cases, even if the product appears on the website, the delivery may be disrupted.
PRICING POLICY
The prices displayed on the website are quoted in Bangladeshi Currency (BDT). Including VAT and Tax. In the case of pricing mismatch for system malfunction authority reserves the right to cancel any order anytime. Please be noted, online and outlet product prices can differ sometimes according to our promotional activities.
ORDER POLICY
Once an order is placed by the customer it will be confirmed by us within the next one working day. After that we will proceed on shipping by following our shipping policy. Zafrins Lifestyle reserves the right to cancel the order based on product availability & in the case of advance payment customers will be refunded by following our refund policy. Once the order is confirmed then customers are unable to cancel the order for both Cash on Delivery (COD) & prepaid payment orders.
SHIPPING POLICY
We have home delivery services within Dhaka city and outside Dhaka, also customers can collect the products from the nearest courier hub. Maximum delivery time is 3-5 working days within Dhaka Metropolitan and 7-10 working days outside Dhaka (Delivery time may vary according to government policies, weather calamities, unforeseen circumstances). As we engage with courier partners for product delivery, the delivery process is not entirely under our control. If the product is damaged or lost for any reason, we will take appropriate action considering the circumstances.